Case Study.

The Founder: Rich came from a recruitment and architecture background, with a clear vision: to build a next-gen talent agency connecting world-class creative talent with the luxury retail market in the UK.

His focus? High-end, design-led global brands like Tesla, Gucci, Aesop, Moncler, and Apple — companies that demand both creative excellence and operational precision.

The Challenge: Starting from scratch meant laying the full foundation, refining the proposition, building credibility, and launching with impact in a highly competitive space.

The Partnership: From day one, I’ve worked closely with Rich to bring his vision to life. Together, we’ve:

  • Developed a go-to-market strategy

  • Built and refined ICPs and data lists

  • Designed and launched a sales process & CRM

  • Crafted clear, compelling messaging and a client deck

  • Helped shape the brand and website

The Outcome: It’s still early days — we’re refining the positioning and iterating based on real feedback — but the response so far has been strong. The agency has already secured exclusive representation for four standout creative talents, and early conversations with top-tier brands are showing real traction.

Charlie just gets it. She thinks like a founder, moves fast, and gets you out your head. No fluff, no over-complication, just clear thinking, solid execution, and someone in your corner who knows what it’s like to build from the ground up.
— Richard, CEO of GrandHouse
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